Renowned Harmonicist Cy Leo has an official website built and hosted on Squarespace. One day he found that the site is not working despite having an active subscription.
He sought help from our Founder, Ivan Chong.
Ivan troubleshot by looking at the Squarespare portal, and found that the original domain (cyleomusic.com) expired and got into the redemption period due to domain renewal not set as automatic.
After the redemption period was over, it's a pity that the domain had been taken and registered by others.
Renowned Harmonicist Cy Leo wanted to recover his official website built and hosted on Squarespace.
He needed to purchase a new domain, and he needed help connecting the new domain to Squarespace.
DNS Configuration Troubleshooting
Domain Name Advisory
Website Recovery (Tools: Cloudflare, Squarespace)
Step-by-step Coaching on DNS Configuration
Summary
Our Founder Ivan Chong provided Leo with domain advisory service, suggested him to purchase a new domain (cyleomusic.io).
In addition, Ivan coached Leo and guided him through configuring the DNS to connect his new domain to his active Squarespace subscription.
The website is now recovered.
Testimonial from Client
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